Privacy Policy

Data controller

The Onnyx Clinic website and clinic are operated by Venistia Co., Ltd. (บริษัท เวนิสเทีย จำกัด, tax ID 0755569000406), head office at 7/9 Moo 2, Bang Chakreng, Mueang Samut Songkhram, Samut Songkhram 75000, Thailand. Clinic location: 170/24 The Trio Avenue, Phutthamonthon Sai 3 Road, Bang Phai, Bang Khae, Bangkok 10160. The company is the data controller under this policy.

What we collect

This website has no user accounts and no data-collection forms. We collect only two kinds of data:

• Website usage statistics via Google Analytics 4 (cookies _ga and _ga_*): pages visited, device type, and clicks on our LINE or phone buttons — aggregate, non-identifying analytics.
• Information you send us yourself when contacting us via LINE or phone, such as your name, phone number, and what you would like to consult about.

Why we use it

• To improve the website and its content (usage statistics).
• To reply, consult, and arrange appointments you request.
• We do not sell or share your personal data with third parties for marketing.

Cookies

We use Google Analytics 4 cookies for usage statistics only, with advertising features disabled. You can block or delete cookies in your browser settings without affecting the website.

Retention

Analytics data is retained for a maximum of 14 months before automatic deletion. Contact information from LINE/phone is kept only as long as needed to serve you and as required by healthcare regulations.

Your rights under PDPA

You may request access to, correction of, or deletion of your personal data, object to its use, and withdraw consent at any time.

How to reach us

Contact us via LINE @onnyxclinic or call 092-789-0742 (Wed–Sun, 10:30–19:00). We will act on requests within the time limits set by law.